We at Steimatzky believe that our customers deserve the utmost respect
and professionalism. We are dedicated to providing an online shopping
environment that offers not only the finest and widest array of Books,
Music, Games and software, but also guarantees the utmost support,
security, and privacy for our members.
Support
We want you to be satisfied with your Steimatzky experience. To that
end, we will do all we can to help you with any queries or troubles you
may have with our site or your purchase. When support for our site is
required please contact our webmaster@isralondon.com.
Security
Steimatzky guarantees the highest level of security for
your confidential information while you shop. When making
purchases, all of your personal information including credit
card number, name, and address are encrypted using SSL
layer, so it cannot be read as the information travels
over the Internet. All transactions you make at Steimatzky
are 100% secure.
Of course, Steimatzky also accepts orders via phone or
fax. If you would rather order offline, simply call us
at +44 (0)
20 8458 9774
or fax your order to us at +44 (0)
20 8458 3449
*Steimatzky will reimburse you the full amount, excluding
postage. Your credit card company can charge you for
fraudulent charges under the Fair Credit Billing Act (please
refer to your credit card agreement to understand your
obligations regarding fraudulent charges), provided the
unauthorized use of your credit card resulted through no
fault of your own from purchases made at Steimatzky while
using our secure ordering facilities. In the event
of unauthorized use of your credit card, you must notify
your credit card provider in accordance with its reporting
rules and procedures. Please
note that goods will only be delivered to the address where
the credit card is registered!
Privacy
We have a great deal of respect for our customers' privacy. We do not
give, sell, or rent your private information to any outside company for
its use in marketing or solicitation.
Any personal information you provide to us is used solely
to provide services you have requested, or to enhance your
experience while visiting us.
Indemnity
The consumer should be aware that some products and links to other web
sites listed at steimatzky.co.uk have been provided by parties other
than Steimatzky. Steimatzky will not be liable for any damages resulting
from the use of links to other sites outside steimatzky.co.uk site.
Any questions, complaints, or claims related to specific products purchased
in other sites should be directed to the appropriate party.
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